Elements and Performance Criteria
- Define/review the scope of metrics for social sustainability
- Identify the organisation’s values, strategies and goals in social sustainability to define the purpose of monitoring social sustainability issues.
- Consult with stakeholders to identify the social sustainability issues, impacts or sensitivities to be monitored.
- Consult with stakeholders to identify the social sustainability goals to be quantified.
- Identify relevant legislative/regulatory requirements.
- Determine reporting requirements.
- Identify and evaluate options for quantifying the priority aspects of social sustainability
- Source statistical assistance/advice if required.
- Identify how existing approaches to quantifying social sustainability can be applied/adapted to be relevant to the goals.
- Determine options for quantitative proxies and/or indicators relevant to the goals.
- Evaluate options against the purpose and goals and select appropriate metrics.
- Identify the benefits and limitations of the selected proxies and/or indicators for the goals and purpose.
- Ensure adequate resources are available to implement the system.
- Implement/review the metrics system
- Establish/review methods for data collection and analysis to fit the selected metrics.
- Set parameters for implementing the selected metrics.
- Provide tools and procedures for data collection and documentation.
- Allocate tasks and responsibilities for data collection and analysis.
- Identify the need for competency development to implement the system and take action.
- Review social sustainability data
- Apply continuous improvement to the metrics system
- Review the effectiveness of the metrics system in relation to the purpose and goals.
- Identify current industry practices in metrics for social sustainability.
- Engage stakeholders in providing feedback on the metrics system and identifying improvements.
- Evaluate opportunities for improving the metrics system and recommend improvements.
- Communicate to support the metrics system